Understand how mature your IT agency is on an industry landscape
and what you must do to take it to the next level.
EBIT, Profitability and Utilization benchmarks
IT Services Industry Maturity Score
Insights from industry leaders and representatives
Compare EBIT, profitability and utilization level by region, specialization, clients type and more
Based on more than 300+ responses discover why some companies achieve great results
while others are still on their journey to operational excellence.
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Market recession is already here.
While a few years ago acquiring new projects was fairly easy, nowadays it becomes harder and harder.
That means taking care of profitability and finding a perfect balance between people's workload, the economic ambitions of the company, and market demand will be crucial to develop a scalable and crisis-proof firm.
While talking with more than 250 Executives managing IT services firms from the European market, we’ve noticed a huge need to benchmark and understand what differentiates high-growing and highly profitable businesses from others.
Primetric by BigTime is a platform used by managers from more than 2,700 professional services firms and leading IT service companies from over 15 countries. Many of them are included as the TOP 50 companies of Polish Clutch and the fastest-growing IT service companies recognized by Financial Times, Deloitte, and Forbes in Europe.
Our mission is to help managers to track and forecast the profitability of projects, clients, and the entire company, as well as the workload of billable people (billable and non-billable utilization level) while catching the right balance between these indicators. It is the main source of knowledge about operations in an IT service company and a kind of "command center" for the CEO / COO and Delivery and Finance teams.